Knowledge and Adaptability Key for Sustained Hapiness: SME's

Sustained Happy Business. That’s our Purpose. We are here to deliver means to achieve sustained happiness to our customers and in turn our customers to their customers. The period has evolved through measuring national development from that of per capita income to sustained development and then inclusive growth. Now we have Happy planet index to measure a country.

It does not make any sense that, inspite of revolutions over the century like Industrial Revolution, Internet Revolution and now Industrial Internet revolution, the distribution of happiness has not happened across mankind. It will be less mean if we cannot recognize the efforts taken at private and public institution level to reduce the disparity, but then the gap is too large and the pace is not enough to close the same.

At micro level, we have taken our objective to enable small and medium size enterprises to focus towards sustained happiness. Interestingly SME’s are at the bottom of the pyramid and struggling to realize that they are struck in the survival zone for too long. Many perish during higher imbalances in the eco system. In the era of globalization, economic cycles are getting shorter and it becomes imperative for the organizations to adapt to changes which happen too frequently.

Knowledge and Technology adoption will be critical for enterprises to move from survival zone to value zone. The competitiveness will be measured on the ability to deliver value on sustained basis under challenging business environment.

Disruptive innovations are happening at rapid pace and the way the economy, the business, the organization and the people will behave can become completely different in a decade time from now. No surprise if it happens sooner than that.

Industrial Internet, the next revolution happening now can be quiet amazing. We are now talking about 3D printing, Robotics, Nano Technology and Digitization all which can make a sweeping change to the way manufacturing will happen in a decade from now. Intelligent machines will interact with humans and deliver better value at lesser time and cost.

While there is always a natural fear that any disruptive innovations can lead to distortions in the job market, but then historically it is well proven that the lack of adaptability to change is more damaging than the change itself.

We need to help our clients to realize the importance of the Knowledge and the adaptability to technological changes and enable them better prepared for the changes to happen.

Sustained Happy Business can be achieved if the businesses are driven by purpose, creating value to customers through knowledge and empowerment to people and thus create wealth.

T Margabandhu

Marggo India