Monday 29 September 2014

Organizational ExcellenceThrough Change Management Critical for SME's: Thrust, Not wait for them to Seek






It has now become an old saying that adopting to change is the biggest challenge for survival. The dynamics of change are so rapid that many organizations fail to realize the change happening, not to say much about responses.

Organizational Excellence Consultants are pretty much engaged with Enterprises which are willing to grow and seeking support to indentify and navigate on the course that can help their purpose of sustainability.

BCG in their report has covered critical factors which help the organization and its members on alignment towards their vision.

Change is the critical factor. Adopting to change should become a Culture. The leadership focus should be on empowering the individuals to drive towards the change and set management processes which can guide the transformation without diluting on the Organization Purpose.

A stand alone team focusing on change in culture is an onward looking thought process which large and medium sized companies can implement. SME’s should ideally outsource management experts to support the cause for seamless change management culture.

The first generation entrepreneurs’ runnings the business on old economic style are the perfect targets for Culture Change Process. While we cannot belittle their efforts to develop their business and sustain across challenging cycles, they are the ones who are at the risk of being hit by the storms like market dynamics and globalization. They are perfect potential for growth if they are ably supported in building response mechanism to external distortions.

The capitalist theory of Rich becoming Richer and Poor being Poor may also fit into enterprise mapping as we hardly see the SME’s becoming big as they continue to live on survival zone for decades. In fact many SME owners preferred such a status as they deliberately allowed the enterprise to stay in survival zone but ensured their individual wealth growing better.

It made economic sense for SME’s to keep their enterprise on arithmetic progression and ensure their personal wealth growing on geometric progression, with weak government policies and tax structures.

In the new century of globalization, the old economy SME’s need advisors who can guide them to move out of such culture and help them on adopting to culture change through
  • Change Management
  • Transparency & Communication across employee chain
  • People and Process Excellence
  • Alignment of organization Vision with that of its Employees
  • People Empowerment
  • Shared Values
SME’s are the back bone of many economies and they play a critical role in the economic growth. Unfortunately, they are not being part of the growth story. Neither their people are part of the prosperity. This trend needs to change. They should not be the contributors alone but should become participants of growth.
The famous saying of Steve Jobs “Customer does not know what they want and we need to give them” is more so relevant to SME’s. There is an urgent need for old economic SME’s to go for change management and Organizational 
Excellence Consultants have to take this concept to them rather than waiting for the SME Sector to seek their help.

T Margabandhu